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HP Photosmart C3100 series / Tout-en-un HP Photosmart série C3100 • 11
www.hp.com/support
NL
NL
NL
FR
FR
FR
DE
DE
DE
IT
IT
IT
Problemen oplossen
Probleem: (Alleen Windows) U bent niet gevraagd om de USB-kabel aan te sluiten.
Oplossing: Klik in alle vensters op Annuleren. Verwijder de groene HP All-in-One
Windows-cd en plaats deze opnieuw in het cd-rom-station. Zie stap 11.
Probleem: (Alleen Windows) Het scherm Installatie van het apparaat kon niet worden
voltooid verschijnt.
Oplossing: Ontkoppel het apparaat en sluit het opnieuw aan. Controleer alle
verbindingen. Controleer of de USB-kabel op de computer is aangesloten. Sluit de
USB-kabel niet aan op een toetsenbord of een USB-hub zonder voeding. Zie stap 11.
Risoluzione dei problemi
Problema: la schermata che richiede di collegare il cavo USB non viene visualizzata
(solo per Windows).
Soluzione: annullare tutte le schermate. Rimuovere e reinserire il CD verde di
HP All-in-One per Windows. Vedere il Punto 11.
Problema: viene visualizzata la schermata Non è stato possibile completare la
configurazione della periferica (solo per Windows).
Soluzione: scollegare e ricollegare la periferica. Controllare tutti i collegamenti.
Assicurarsi che il cavo USB sia stato collegato al computer. Non collegare il cavo USB
alla tastiera o a un hub USB non alimentato. Vedere il Punto 11.
Fehlerbehebung
Problem: (Nur Windows) Sie haben die Aufforderung zum Anschließen des USB-Kabels
nicht gesehen.
Lösung:
Schließen Sie alle Fenster. Nehmen Sie die grüne HP All-in-One Windows-CD aus
dem Laufwerk, und legen Sie sie wieder ein. Lesen Sie die Anweisungen in Schritt 11.
Problem: (Nur Windows) Auf dem Bildschirm wird die Meldung Geräteinstallation
konnte nicht abgeschlossen werden angezeigt.
Lösung: Ziehen Sie das Kabel vom Gerät ab, und schließen Sie es wieder an.
Überprüfen Sie alle Verbindungen. Vergewissern Sie sich, dass das USB-Kabel am
Computer angeschlossen ist. Schließen Sie das USB-Kabel nicht an eine Tastatur oder
einen USB-Hub ohne Stromversorgung an. Lesen Sie die Anweisungen in Schritt 11.
Problème : (Windows uniquement) L’écran vous invitant à connecter le câble USB ne
s’affiche pas.
Action : Cliquez sur Annuler sur tous les écrans affichés. Retirez le CD-ROM vert du
logiciel HP Tout-en-un pour Windows, puis introduisez-le de nouveau. Reportez-vous à
l’étape 11.
Problème : (Windows uniquement) L’écran La configuration du périphérique ne s’est pas
achevée s’affiche.
Action : Débranchez le périphérique et rebranchez-le. Vérifiez toutes les connexions.
Assurez-vous que le câble USB est branché à l’ordinateur. Ne branchez pas le câble USB
sur un clavier ni sur un concentrateur USB non doté de sa propre alimentation. Reportez-
vous à l’étape 11.
Dépannage
11


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