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1 Getting information
Tasks Instructions
Set up your computer Setup Instructions or Quick Setup poster
– or –
See Setting up your computer on page 3.
Connect to the Internet See Connecting to the Internet (select models only) on page 4.
Recover factory settings See System Recovery on page 16.
See how-to videos about using the
features of your computer
Go to http://www.hp.com/supportvideos (English only).
Learn how to use the Windows®
operating system
Find Windows password information
Find links to driver updates
Read frequently asked questions
Help and Support:
From the Start screen, type help, and then select Help and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/
country/us/en/wwcontact_us.html.
Troubleshoot the most common
computer hardware and software issues
See Troubleshooting on page 9.
Find electronic user guides and
specifications for your computer model
Order parts and find additional
troubleshooting help
Go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Upgrade or replace components of your
computer
Go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Find computer warranty information HP Worldwide Limited Warranty and Technical Support guide:
From the Start screen, type support, and then select the HP Support Assistant app. Select My
computer, and then select Warranty and services.
Get up-to-date information and help
from the Windows community
Go to http://www.hp.com/support/consumer-forum.
Connect to a TV (select models only) Go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Maintain your computer From the Start screen, type support, and then select the HP Support Assistant app. Or, from the
Windows desktop, click the question mark icon in the notification area, at the far right of the
taskbar. HP Support Assistant maintains your computer performance and resolves problems
quickly by using automated updates, diagnostic tools, and guided assistance.
– or –
See Maintenance on page 20.
Find safety and regulatory notices Regulatory, Safety and Environmental Notices:
From the Start screen, type support, and then select the HP Support Assistant app. Or, from the
Windows desktop, click the question mark icon in the notification area, at the far right of the
taskbar. Select My computer, and then select User guides.
– or –
1
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