584770
3
Zoom out
Zoom in
Previous page
1/18
Next page
3
MacWindows
Basic troubleshooting
If you are unable to print:
1. Make sure the cable connections are secure.
2. Make sure the printer is powered on. The On button will be lit white.
3. Check the wireless status light to make sure your printer is connected to a network.
4. Visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic utilities (tools)
that you can use to x common printer problems.
Make sure that the printer is set as your default
printing device:
Windows 8.1 and Windows 8: Point to or tap the
upper-right corner of the screen to open the Charms
bar, click the Settings icon, click or tap Control
Panel, and then click or tap View devices and
printers.
Windows 7: From the Windows Start menu, click
Devices and Printers.
Windows Vista: On the Windows taskbar, click Start,
click Control Panel, and then click Printer.
Windows XP: On the Windows taskbar, click Start,
click Control Panel, and then click Printers and
Faxes.
Make sure that your printer has a check mark in the
circle next to it. If your printer is not selected as the
default printer, right-click the printer icon and choose
Set as Default Printer from the menu.
Check your print queue:
1. In System Preferences, click Printers & Scanners
(Print & Fax in OS X v10.7 Lion and OS X v10.8
Mountain Lion).
2. Click Open Print Queue.
3. Click a print job to select it.
4. Use the following buttons to manage the print job:
Cancel icon: Cancel the selected print job.
Resume: Continue a paused print job.
5. If you made any changes, try to print again.
Restart and reset:
1. Restart the computer.
2. Reset the printer.
a. Turn o the printer and unplug the power cord.
b. Wait a minute, then plug the power cord back in
and turn on the printer.
Acknowledgements: Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are U.S. registered
trademarks of Microsoft Corporation.
Mac, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
If you are using a USB cable and you are still unable
to print, or the software installation fails:
1. Remove the CD from the CD/DVD drive, and then
disconnect the USB cable from the computer.
2. Restart the computer.
3. Insert the printer software CD in the CD/DVD drive,
and then follow the on-screen instructions to install
the printer software. Do not connect the USB cable
until you are told to do so.
4. After the installation nishes, restart the computer.
If you are using wireless and you are still unable to
print:
Go to the Networking section on the next page for
more information.
Uninstall the software:
1. If the printer is connected to your computer through
USB, disconnect the printer from your computer.
2. Open the Applications/Hewlett-Packard folder.
3. Double-click HP Uninstaller, and then follow the
on-screen instructions.
Reset the printing system:
1. In System Preferences, click Printers & Scanners
(Print & Fax in OS X v10.7 Lion and OS X v10.8
Mountain Lion).
2. Press and hold the Control key as you click the list
at the left, and then choose Reset printing system.
3. Add the printer you want to use.
Anonymous usage information storage: The HP cartridges store a limited set of anonymous information about
the usage of the printer. For more information and instructions for disabling this storage, see the electronic Help.
English
3


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP ENVY 5660 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP ENVY 5660 in the language / languages: All languages as an attachment in your email.

The manual is 1,19 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP ENVY 5660

HP ENVY 5660 User Manual - English - 135 pages

HP ENVY 5660 User Manual - German - 141 pages

HP ENVY 5660 User Manual - Dutch - 139 pages

HP ENVY 5660 Additional guide - All languages - 2 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info