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HP Envy 5010 Manual

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Paper too short
The paper loaded is shorter than the minimum requirement. Paper that meets the printer requirements must
be loaded. For more information, see Paper basics on page 8 and Load media on page 10.
Please Connect to HP Instant Ink
The printer must be connected to HP Instant Ink, otherwise you will be unable to print soon without further
warning. See the printer control panel for instructions on connecting, or visit the HP Instant Ink program
website for more information.
Paper Jam in Automatic Document Feeder
Clear a paper jam in the document feeder. For more information, see Jams and paper-feed issues on page 54.
HP Protected Cartridge Installed
The ink cartridge listed on the printer control panel can only be used in the printer that initially protected the
cartridge using the HP Cartridge Protection feature. The ink cartridge must be replaced in this printer.
For information about how to install a new ink cartridge, see Replace the cartridges on page 38.
Used HP Instant Ink Cartridge
The cartridge is not compatible with your printer.
This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP
Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a dierent printer
enrolled in the HP Instant Ink program.
Visit the HP Instant Ink program website for more information.
Use SETUP cartridges
When you rst setup the printer, you must install the cartridges that shipped in the box with the printer.
These cartridges are labeled SETUP, and they calibrate your printer before the rst print job. Failure to install
the SETUP cartridges during the initial product setup causes an error. If you installed a set of regular
cartridges, remove them and install the SETUP cartridges to complete printer setup. After printer setup is
complete, the printer can use regular cartridges.
if you still receive error messages and the printer cannot complete ink system initialization, contact HP
support. For more information, see HP support on page 75.
Do not use SETUP cartridges
SETUP cartridges cannot be used after the printer has been initialized. Remove and install non-SETUP
cartridges. For more information, see Replace the cartridges on page 38.
98 Appendix B Errors (Windows) ENWW
… 104 …


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  • How do I open paper path cover on Envy 5010. I have to extract jammed paper from below the printer, jams every time I try to print. Submitted on 16-10-2022 at 09:17

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