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eCAFE EC-1000W
44/46 – Handleiding
TECHNISCHE ONDERSTEUNING
Ga naar de webpagina http://ts.hercules.com/ als u problemen hebt met het apparaat of een van de onderdelen. Hier hebt u toegang
tot verschillende services (veelgestelde vragen, de nieuwste versies van alle beschikbare stuurprogramma's en software) waarmee u
het probleem mogelijk kunt oplossen. Neem contact op met de technische ondersteuning van Hercules als het probleem zich blijft
voordoen.
Per e-mail:
Als u per e-mail contact wilt opnemen met onze technische ondersteuning, moet u zich eerst online registeren op de webpagina
http://ts.hercules.com/
. Aan de hand van de door u verstrekte informatie kunnen onze technici het probleem zo snel mogelijk
oplossen.
Klik op Productregistratie en volg de instructies.
Als u uw product al eerder hebt geregistreerd, voert u uw gegevens in bij Gebruikersnaam en Wachtwoord en klikt u op
Aanmelden.
Per telefoon (als u geen internettoegang hebt):
Nederland
0900 0400 118
Kosten van lokaal gesprek
Van maandag t/m vrijdag van 18:00 tot 22:00*
Belgïe
078 16 60 56
Kosten van interlokaal gesprek
Van maandag t/m vrijdag van 18:00 tot 22:00
* Adviesprijs (excl. verbindingskosten)
Raadpleeg de Hercules-website www.ecafe.hercules.com voor meer info over de eCAFÉ™: veelgestelde vragen met antwoorden
(FAQ's). functies en specificaties, en de nieuwste updates. U kunt ook het uitgebreide eCAFÉ™-productaanbod bekijken en
informatie over de komende releases downloaden.
44


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