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GOCLEVER | Quick Start Guide
TECHNICAL SUPPORT
WEBSITE:
www.goclever.com/support
- USER GUIDES (have a look on
online user’s manual, down-
load and share with).
- SOFTWARE AND UPDATE
MANUALS (be up to date with
the latest OS software or use
the backup files to solve your
software problems).
- FREQUENTLY ASKED
QUESTIONS
- SERVICE CENTRE LOCATIONS
(we recommend to use
GOCLEVER Central Service and
local partner services directly
than make a complaint or
technical inquiries to stores).
- WARRANTY INFORMATION
(your GOCLEVER TAB includes
24 month guarantee. The
optional for selected countries
is 12 month “door2door”
guarantee. See our website
for details).
- SERVICE PROCEDURE
- RMA APPLICATION (depends
on country).
Central Service
35 Skórzewska Street
Wysogotowo (Poznań)
62-081 Przeźmierowo, POLAND
email: serwis@goclever.com
tel.: +48 618488767
Technical Support UK
tel.: 0844 8566848
email: uk@goclever.com
Technical Support Ireland
email: ireland@goclever.com
Technical Support Spain
tel: 902104953
email:
rma@gocleverspain.com
Technical and warranty support Canary
Islands
tel: 902 050 255
Partner Services
Partner Services
BELARUS
220053, Republic of Belarus, Minsk,
V.Slutskoi 67-2
email: belarus@goclever.com
tel.:+375 (17) 3354883
Lithuania, Estonia, Latvia
Servisa ICT
e-mail: suport@servisaict.com
Tel. Lithuania: +370 (37) 329000, +370 (37)
337458,
+370 (5) 2101160
Tel. Latvia: +371 (674) 08838
Tel. Estonia: +372 (66) 71796
www.servisaict.com
Serbia
ET Servis d.o.o. Beograd
Member of Logo d.o.o. group
Bulevar kralja Aleksandra 265, 11000
Beograd, Srbija
tel: +381 11 3820-535 , +381 11 3820-536 ,
+381 11 3820-537
www.etservis.rs
Bulgaria
Stemo
bul. Nikola Vaptsarov 55, EXPO 2000
tel. (+359 2) 8162300
fax: 8162303
e-mail: main@sf.stemo.bg
www.stemo.bg
CZECH REPUBLIC
Bouncer s.r.o
Slavonicka 324, 67531 Jemnice,
Czech Republic
email: servis@goclever.cz
tel.: +420 546 606 021
ROMANIA
S.C. Cordon Electronics S.R.L.
Str. Spataru Preda nr 12, sector 5,
Bucuresti
email: office@cordongroup.ro
tel.: +40 372324762, +40 213009905
UKRAINE
Service Center KROK-TTC
Geroev Dnepra 2A, 04212 Kiev
email: info@krok-ttc.com
tel.: +380 800504504
Slovenia
BIROTEHNA
Litijska cesta 259, 1261 Ljubljana-Do-
brunje
tel: 01 5853 777
fax: 01 5400 130
e-mail: servis@birotehna.si
Croatia
PlayCom
Heinzelova 78b, 10000 Zagreb
tel 1: +385 (0)1 5613-222, +385 (0)1
5618-433, +385 (0)1 6184-115
e-mail: info@play.com.hr
www.playcom.hr
Bosnia and Herzegovina
System One d.o.o.
Vilsonovo šetalište 10, 71000
Sarajevo
tel: +389 (0) 2-2653-270
fax: +387 33 652 781
e-mail: servis@itd.mk
www.s1see.com
www.itd.mk
Hungary
E-care Solutions
Szent 1102, László tér 20, Budapest
tel: +36212524688
e-mail: e-care@e-care.hu
GENERAL ANDROID OPTIONS
FIRST START
When you switch on your tablet first time, the ‘wizard menu’ will guide you to configure your tablet and prepare it to
the full use. Just choose your local / native language and then follow the successive instructions. You are able to log
in the Google (or create a new Gmail account), configure your network standards, enter the user name etc. Note,
that some of our tablets do not use ‚wizard menu’ during first start. I that case, you need to configure it manually using
‚Settings’ options.
In order to ensure tablet’s screen stays scratch-free during transport we use a screen protector. It can be easily removed
in order to appreciate screen in full.
REGISTER A PRODUCT
on register.goclever.com
OVER-THE-AIR software update
You can keep your tablet up to date thanks to free software updates available via OTA (over-the-air) system. Just open OTA
application on your tablet and choose ‘ONLINE UPDATE’ button. The application will scan the server in search of new updates.
If the process succeed the application would ask your permission and start downloading. To start the installation just tap ‘yes’
and wait a few seconds – the tablet will restart and run the installation automatically.
In case of server error you have still a possibility to update your tablet on a standard basis via PC (using files available on our
website) or tapping the ‘LOCAL UPDATE’ button placed in OTA application. ‘LOCAL UPDATE’ button opens ‘File Manager’
application. You should just choose the particular file (downloaded previously from our website) and start installation.
NOTE: Some of our tablets are not equipped with OTA application. Therefore you need to make updates via PC using files
available on our website.
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