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12 Repeat steps 9-11 until the water tank is empty.
13 Rinse the water tank and ll it with fresh water up to the MAX indication.
14 Place a container under the lter holder.
15 Set the main switch to 'I' to switch on the machine and turn the selection knob to the standby
position.
16 Let the machine dispense water until the water tank is empty. Set the selection knob to the
standby position.
17 Fill the water tank with fresh water up to the MAX indication.
18 Place a large container under the classic milk frother. Turn the hot water/steam knob
anticlockwise.
19 Turn the selection knob to the coee position and let the machine dispense water until the water
tank is empty.
20 Turn the selection knob to the standby position.
21 Turn the hot water/steam knob clockwise.
22 Rinse the machine by repeating steps 13-20 one more time.
23 Remove the lter holder from the brew unit by turning it from right to left and rinse it with fresh
water.
24 Fill the water tank with fresh water up to the MAX indication.
The machine is now ready for use.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. For
support, contact your local dealer or an authorized service center. Contact details are included in the
warranty booklet supplied separately or visit www.gaggia.com/n-m-co/espresso/world-wide or www.
gaggia.it/n-m-co/espresso/contact.
Problem Possible cause Solution
The machine does not
switch on.
The machine is not
connected to a wall socket.
Connect the machine to a wall socket.
The main switch is in o
position.
Make sure the main switch is in
onposition.
The pump is very noisy. There is no water in the water
tank.
Fill the water tank with water.
The water tank is not
positioned correctly.
Place the water tank back into the
machine and push it downwards until
the reference marks are visible.
The coee is too cold. The lter holder is not
inserted for preheating.
Preheat the lter holder.
The 'machine ready' light
was o when you turned the
selection knob to the coee
position.
Wait until the 'machine ready' light lights
up.
The cups are cold. Preheat the cups with hot water.
15
English
Gaggia Viva WEU_export_30029_72.indd 15 21/12/2018 10:55:48
15


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