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Troubleshooting and tips
48 440 N00052
External monitor or television set connected
Ê Set the setting Display Settings to LCD BIOS-Setup in the menu Advanced - Video Features.
The LCD display panel is difficult to read
Reflection
Ê Turn the notebook or alter the tilt of the LCD display panel.
The external monitor stays blank
If your screen remains blank this may be due to the following:
Monitor is switched off
Ê Switch the external monitor on.
Power saving has been activated (screen is blank)
Ê Press any key to continue.
Brightness is set too dark
Ê Adjust the brightness of the monitor.
Screen output is set to the notebook’s LCD screen
Ê Press the key combination [Fn] + [F3] (selecting internal/external display).
The external monitor's power cable or data cable is not connected properly
Ê Switch off the external monitor and the notebook.
Ê Check whether the power cable is plugged properly into the power adapter and into the mains
outlet.
Ê Check whether the data cable is properly connected to the notebook and the external monitor
(if it is plugged in with a connector).
Ê Switch on the external monitor and the notebook.
The external monitor is blank or the image is unstable (under
Windows)
The wrong external monitor has been selected or the wrong screen resolution has been set for the
application programme.
Ê Terminate the application programme under Windows with [Alt] + [F4]. If the fault continues to
occur after ending the programme, switch over to the notebook's internal LCD screen with [Fn]
+ [F3]. Change the following setting:
Ê Select the correct monitor or set the correct screen resolution.
- Setting the screen resolution: Select Start – Settings – Control Panel – Display - Settings and
then the screen resolution you require in the Resolution field.
- Selecting the monitor: Select the correct monitor under Start – Settings – Control Panel -
Display – Settings – Advanced Properties – Monitor – Modify.
56


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