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Color monitor 19T2
A26361-K616-Z100-2-5E19 English - 19
Error handling
Should an error occur, first check the following points. If the distortion is still not eliminated, the
monitor should, if possible, be checked on another PC.
Self-diagnosis
The monitor is equipped with a self-diagnosis function. If the monitor recognizes a fault, the screen
display remains dark and the power indicator glows green or flashes orange.
The power indicator glows green
Ê Switch the connected PC off.
Ê Press and hold down the button on the front of the monitor for 2 seconds.
If all four color bars (white, red, green, blue) are shown, the monitor is operating properly. In this
case, check the PC.
If the color bars do not appear, this may be due to a fault in the monitor. Please contact our
customer service center with a description of the problem.
The power indicator flashes orange
Ê Switch the monitor off and on again.
If the power indicator continues to flash orange, there may be a fault in the monitor. Determine the
interval at which the indicator flashes (in seconds) and contact our customer service center with a
description of the problem.
Possible malfunctions
If you cannot solve the problem, contact our customer service center.
The screen is blank (power indicator does not light)
Ê Check whether the monitor is switched on.
Ê Check whether the power cable on the monitor is connected correctly.
Ê Check whether the mains socket is live.
The screen is blank (power indicator lights)
Ê Check whether the system unit is switched on.
Ê Check whether the data cable for the monitor is correctly attached to the monitor and the
monitor port on the system unit.
Ê Check whether the monitor connection of the system unit used is active.
Ê Press any key on the PC keyboard - the PC may be in energy saving mode.
Ê Change the brightness and/or the contrast; the monitor may be adjusted to the maximum dark
setting.
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