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be returned to the original vendor with proof of purchase and
description of fault. Charges will be made for all repairs unless
valid proof of purchase is provided.
This warranty explicitly excludes defects due to misuse,
accidental damage, or wear and tear. This warranty does not
aect the consumer’s statutory rights.
10.5 Limited Warranty
(Australia)
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if goods fail to
be of acceptable quality and the failure does not amount to a
major failure. This product, excluding batteries and liquid crystal
display (LCD), is guaranteed by Franklin to be free of defects in
materials or workmanship for a period of one year from the date
of purchase.
If you think your product is defective, please contact Franklin to
arrange for repair or replacement:
FRANKLIN ELECTRONIC PUBLISHERS (AUST) PTY LTD.
Unit 4, 25 Gibbes Street, Chatswood, NSW 2067, Australia
Contact person: Service Manager
Tel: 1800 882 588
Email: service_au@franklin.com
Charges will be made for all repairs unless valid proof of
purchase is provided. Your product will be repaired or replaced
with an equivalent product (at Franklin’s option) free of charge
for any defect in workmanship or materials during that time.
The repair of your goods may result in the loss of any user-
generated data. Please ensure that you have made a copy of
any data saved on your goods. Goods presented for repair may
be replaced by refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to repair the
goods. This warranty explicitly excludes defects due to misuse,
accidental damage, or wear and tear. This warranty does not
aect the consumer’s statutory rights.
61


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