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• Wi-Fi Channels
- The FCC requires all wireless devices in the United States are operated on
wireless spectrum channels 1-11.
- Some countries outside North America can use spectrum channels above
channel 11. Refer to your local regulatory agency to determine which channels
are accessible.
- A future software release will support access to channels above 11 for users
outside North America. Until then, use channels 1-11.
If you cannot control RoboVac with your smartphone, find the solutions below to solve the
problem. If the problem persists, contact the Eufy service center for help.
Wi-Fi Status Light Cause Solution
Solid blue
RoboVac has connected to your
router, but cannot access the
Internet.
•Check if your router is connected
to the Internet.
•Check with your Internet provider
to see if there is any Internet
connection problem.
Rapidly flashing blue RoboVac cannot connect to your
wireless router.
•Check if you have modified your
network name and password.
•Reset the Wi-Fi connection if
necessary. Refer to this section
Use Your RoboVac with the
EufyHome App > Reset the Wi-Fi
connection
Slowly flashing blue Wi-Fi connection is reset or has
not been set up before.
•Set up Wi-Fi connection with
RoboVac. Refer to this section
Use Your RoboVac with the
EufyHome App”.
•Reset Wi-Fi connection if
necessary. Refer to the section
Use Your RoboVac with the
EufyHome App > Reset the Wi-Fi
connection”.
O
•RoboVac is turned o.
•RoboVac’s power level is low.
•RoboVac is in Sleep mode.
•Charge RoboVac by attaching it
to the charging base. Make sure
the main power switch on the
side of RoboVac is turned on.
Specifications
Product Model T2111
Input 19 V 0.6 A
Battery Voltage DC 14.4 V
Power Consumption 30 W
Battery Type DC 14.4 V
Li-ion 2500 mAh
Dust Collector Capacity
0.55 L
Cleaning Time Max. 100 mins
Charging Time 300 - 360 mins
Input 19 V 0.6 A
Output 19 V 0.6 A
Customer Service
12-Month Limited Warranty
Lifetime Technical Support
support@eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 9:00 - 17:00 (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
(DE) +49 (0) 69 9579 7960 Mon-Fri 6:00 - 11:00
(日本) +81 03 4455 7823 - 9:00 - 17:00
(中国) +86 400 0550 036 周一至周五 9:00 - 17:30
@EufyOcial
@EufyOcial
@EufyOcial @EufyOcial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, HongKong
14


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