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Installing the PCL printer driver (For
Windows only)......................... 59
Troubleshooting
Checking Printer Status..................... 60
Status and error messages on the control panel
.................................... 60
Printing a status sheet.................... 64
Clearing Jammed Paper..................... 65
AFD(Cover A/F, D)..................... 65
B (Cover B)............................ 66
C1 DM (Cassette 1, DM lever).............. 67
MP (MP tray).......................... 67
C1 - C5 (Cassette 1 - 5)................... 67
Paper Does Not Feed Properly................ 68
Power and Control Panel Problems............ 68
The ready light does not turn on............ 68
The Printer does not turn off............... 69
The Printer Does Not Print.................. 69
Ready light is off and nothing prints.......... 69
The ready light is on but nothing prints. . . . . . . 69
Printout Problems......................... 70
Print quality is poor..................... 70
The printout is not what you expected........ 71
Printing in the PS3 Mode Problems............ 72
The printer does not print correctly in the
PostScript mode........................ 72
The printer does not print................. 73
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only)................................ 73
The font on the printout is different from that
on the screen.......................... 73
The edges of texts and/or images are not
smooth. . . ............................ 73
The printer does not print normally via the
USB interface.......................... 73
The printer does not print normally via the
network interface....................... 74
An undefined error occurs (Mac OS only)..... 74
Other Problems.......................... 74
The optional product is not available......... 74
Correcting USB problems................. 75
Cannot access the shared printer............ 75
Replacing Consumable Products.............. 77
Precautions during replacement............. 77
Cleaning the Printer....................... 77
Cleaning the inner roller.................. 77
Cleaning the pickup rollers................ 78
Transporting the Printer.................... 79
For short distances...................... 79
For long distances....................... 80
Installing Options......................... 80
Optional printer stand.................... 80
Optional paper cassette unit............... 80
Optional Face-up tray.................... 82
Appendix
Technical Specifications.................... 83
General.............................. 83
Electrical............................. 84
Supported operating systems............... 85
Support Mode Settings using the control panel
.................................... 86
Consumable Products and Options............ 89
Consumable products.................... 89
Options.............................. 90
Copyright and Trademarks.................. 91
Standard and approvals..................... 92
Software License Terms..................... 92
Open source software licenses.............. 92
Where To Get Help
Contacting Epson Support................... 93
Before contacting Epson.................. 93
Help for users in Europe.................. 93
Help for users in Taiwan.................. 93
Help for users in Singapore................ 94
Help for users in Thailand................. 95
Help for users in Vietnam................. 95
Help for users in Indonesia................ 95
Help for users in Hong Kong............... 96
Help for users in Malaysia................. 97
Help for users in the Philippines............ 98
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Contents
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