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Operators Guide
Troubleshooting Print Quality
Problems
Solutions
Horizontal or Vertical Lines
Double Ruled Lines or
Warped Characters
Creases, Scu marks, or
Uneven colors
Perform the solutions in the following order until the printed results have improved.
Start by reloading the target paper.
Check the Paper Type Setting
Touch Paper Setting on the home screen and make sure the set paper and paper type
are matching. If the paper type setting is incorrect, touch the target paper source and
change to the correct paper type.
For how to set the paper type, see below.
U
Getting Ready to Print”-“Set the Paper Type and Paper Size on page 5
If the printed results did not improve
Perform Easy Adjustment
From the home screen, touch Paper Setting - target paper source - Media Adjust - Easy
Adjustment. Follow the on-screen instructions to complete the adjustment.
Perform Paper Feed Adjustment or Print Head Alignment
For details, see the User’s Guide (online manual).
Ink Drops
Perform head cleaning.
From the home screen, touch Settings - Maintenance - Print Head Cleaning.
- When an Error message is Displayed
- If the adjustment results are not satisfactory
CMP0158-00 EN
©2018 Seiko Epson Corporation. All rights reserved.
16


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