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Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Epson Helpdesk is provided as a
nal
backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
e Helpdesk numbers are:
Phone: 1300 361 054
We encourage you to have all the relevant information on hand when you ring.
e
more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product
specications,
drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
Product information
User's Guide
Appendix
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