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Cause What to do
For Macintosh users only
The print setting in the application is set to Binary
encoding.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting
in the application is set to ASCII encoding.
The printer does not print normally via the network interface
Cause What to do
For Windows users only
The Data Format setting is different from the data format
setting specified in the application.
If the file is created in an application that allows you to change
the data format or encoding, such as Photoshop, make sure that
the setting in the application matches that in the printer driver.
For Windows users only
The computer is connected to the network using
AppleTalk in a Windows 2000 environment, and the
Send CTRL+D Before Each Job or Send CTRL+D After
Each Job setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.
Make sure that both the Send CTRL+D Before Each Job and
Send CTRL+D After Each Job settings are set to No.
For Windows users only
The print data is too large.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 82 for details.
For Windows users only
Printing cannot be performed using the network
interface.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 82 for details.
An undefined error occurs (Macintosh only)
Cause What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Macintosh computers
running Mac OS X version 10.3.9 or later.
EPSON AcuLaser M8000 Series User's Guide
Troubleshooting 201
201


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