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If About is displayed in the shortcut menu that appears, click it. If a message box with the words
“Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup
Guide. If About is not displayed, the printer software has been installed correctly.
Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation
process, click Yes. If you click No, you will have to install the printer software again.
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software
Installation dialog box appears during the installation process, click Continue Anyway. If you click
STOP Installation, you will have to install the printer software again.
For Windows 7, 7 x64, Server 2008, or Server 2008 x64, if the Windows Security dialog box appears
during the installation process, click Install this driver software anyway. If you click Don’t install
this driver software, you will have to install the printer software again.
Network Connection Problems (only for the DN model)
Cannot install software or drivers
Cause What to do
You are not accessing the operating system with the
administrative privilege.
Access the operating system with the administrative privilege.
Cannot access the shared printer
Cause What to do
Inappropriate texts are used for the Share name of the
shared printer.
Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the client
OS are different.
Install the printer drivers from the Software Disc.
Your network system causes this problem. Ask the administrator of the network for assistance.
Note:
For the additional driver to be installed, please see the table below.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Troubleshooting 104
104


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