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A vertical line appears on the printout
Cause What to do
Either the metal roller or photoconductor wire inside the
printer is dirty.
Clean the metal roller and photoconductor wire inside the printer.
For details, see “Cleaning inside the printer” on page 73.
Toner smudges
Cause What to do
Your paper may be moist or damp. Do not store your paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
Smooth, high-quality copier paper is recommended for best
results. See “Available paper types” on page 151 for information
on choosing paper.
The paper path inside the printer may be dusty. Clean internal printer components by printing three pages with
only one character per page.
Areas are missing in the printed image
Cause What to do
Your paper may be moist or damp. This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the printout.
Do not store paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 151 for information on choosing paper.
Completely blank pages are output
Cause What to do
The printer may have loaded more than one sheet at a
time.
Remove the paper stack and fan it. Tap it on a flat surface to even
the edges, then reload the paper.
The problem may be with your application or interface
cable.
Print out a status sheet. See “Printing a Status Sheet” on page 93. If
a blank page is ejected, the problem may be with the printer. Turn
off the printer and contact your dealer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Troubleshooting 98
98


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