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Troubleshooting
The troubleshooting table lists some possible causes and solutions. Please contact
your original retailer or nearest service center if the below solutions cannot solve
your problem.
Symptom
Recommendation
LED does not light up
power.
2.
Reverse battery
polarity.
1.
Remove the battery cover to
enter hardware test mode.
Remove the magnet and the
LED
should light up.
If not, replace the replace the
battery.
2.
Refit the battery with correct
polarity.
With battery cover
removed (Test mode),
the LED lights up but
there is no response
from gateway.
completed binding with
Gateway.
2.
Cannot communicate
1.
Follow the steps for Manual
Binding
2.
Place the magnetic detector
closer to the gateway.
Reset to Factory Settings
To reset back to factory default state:
(1)
Press and hold the Tamper switch for 3 seconds until the LED flashes
moderately. Release the button. The unit enters code binding mode and a 30-
second countdown starts.
(2)
Within the 30-second countdown, press and hold the link button for more than 6
seconds until the LED turns off.
(3)
Remove the batteries and re-insert them again. If the LED blinks slowly for 30
seconds this implies the device is reset back to factory mode.
Specifications
Battery
CR2450 3.0V 620mAh Lithium battery
Operating Temperature
-10°C to 40°C
Frequency Range
868MHz
** Specifications are subject to change without notice.
WARNING:
Do not dispose of electrical appliances as unsorted municipal waste, use separate
collection facilities.
Contact your local government for information regarding the collection systems
available.
If electrical appliances are disposed of in landfills or dumps, hazardous substances
can leak into the groundwater and get into the food chain, damaging your health
and well-being.
When replacing old appliances with new ones, the retailer is legally obligated to
take back your old appliance for disposal at least for free of charge.
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