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cleaned for long time, as it is tangled with automatic and border cleaning mode. Its
much hair and dust. side brush can remove dust along bottom
edge efficiently; there would be dust
11 Why does robot fail to start cleaning on
beyond robot in the tiny area formed by
appointment time?
two walls which need to be removed by
Answer: a.Confirm whether there is much
hand..
remaining battery. Appointment timing is not
16 Why does the speed of robot slow down
applicable when robot is returning to charge
sometimes?
after operating cleaning. b. Check if robot is
under standby status. Answer: When robot detects there is much
garbage and dust on the floor, it would turn
12 Why robot is not charging as it is put in the
to low speed proceeding automatically.
charger? The charging indicator does not
light as well. 17 Is there any danger to furniture and child
when robot is proceeding?
Answer: a. Examine whether the battery at
the bottom is installed in place, if cover Answer: No. There is a soft rubber buffer
screw is loose, you need to fasten it. b. made of PPC in front of the host. It would try
Check if there is power supply for the socket. other route once it touches furniture or child.
c. Please contact our after-sales service
18 Would robot affect pet?
when the failure is still there.
Answer: Robot makes low noise when
13 Why does not the remote control work?
operating, so there would be no shrill sound
Answer: a. The control distance is within 5 which may cause pet restless or even
meters. It would be insensitive if longer distrust. If you keep pet at home, we suggest
distance. b. Check battery in remote control you to notice the first time the robot
and make sure it is placed correctly. c. operating.
Insure robot power supply is on, please get it
19 What should be noticed when cleaning the
charged when you notice it shows low
carpet?
battery on LCD. d. Use clean cloth to wipe
Answer: Robot is not able to clean long hair
infrared transmitter on remote control and
over 2 centimeters. Fold the banding first
infrared receiver on robot. e. If the host is too
when you start cleaning.
close to virtual wall or charger, the signal of
remote control will get interfered.
20 Does it matter to keep the robot at the
charger when not using it?
14 Why does not virtual wall work?
Answer: Yes. Robot will transfer to small
Answer: a. Insure the region blocked by
currency to supplement charging. Please
invisible light from virtual wall, which is the
avoid wrong operation by child.
region you do not want robot to get across.
b. The signal will get interfered if virtual wall
21 Is there any danger to wrongly touch the
is too close to the charger. c. Check whether
docking electrode film between the host and
the region you want is beyond the virtual
charger?
wall, we suggest you to purchase additional
Answer: No. The two electrodes of
virtual wall if necessary.
charger is of no voltage under output
15 Would it be difficult for robot to clean the
mode(when there is no power supply);
corner as it is a round design?
it's maximum voltage is 24V which is safe
one under input mode(when it is charging)
Answer: Robot can detect wall by itself. It is
able to clean along the edge of wall under
38
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