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Troubleshooting & FAQ
3. What is the default IP address of the router?
A: The default IP address is 192.168.1.1 with subnet mask
255.255.255.0.
4. Why does the router dial out very often?
A: Examine the packets that trigger the router to dial out. Login to the
Web Configurator and click “Diagnostic Tools” > “Triggered Dial-
out Packet Header”. You will see the triggered packet contents.
Report the results to technical support by e-mail or telephone.
5. Why can’t I connect to the Web Configurator?
A: Remove the proxy server settings in your web browser.
6. What are the differences between the Vigor2200, Vigor2200X,
and Vigor2200E?
A: Please refer to section 1.2. “Vigor2200 Series Router Compari-
sons” for more details.
7. Why is it that I can ping to outside hosts, but not access Internet
websites?
A: Check the DNS server settings on your PC. You should get the
DNS servers settings from your ISP. If your PC is running a DHCP
client, remove any DNS IP address setting. As the router will assign
the DNS settings to the DHCP-client-enabled PC.
8. What is the maximum number of IP addresses that the rout-
er’s DHCP server can assign to local PCs?
A: The built-in DHCP server can support 253 IP addresses for local
network usage.
9. What is a DSL/Cable Router?
A: The Vigor2200 router series have no built-in Cable or DSL modem.
They must be connected to an external Cable or DSL modem for
broadband access.
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