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DO211S
44
TROUBLESHOOTING GUIDE
The hand vac does not work:
Possible causes Possible solutions
The batteries are discharged Charge the appliance
Dead battery Replace the battery
Contacts between the unit and the charging
stand are dirty.
Clean the contacts
No power in electrical outlet supplying
transformer.
Check the fuse or the breaker. Replace the
fuse if necessary/reset the breaker.
The motorized brush does not work:
Possible causes Possible solutions
The 2 metal pins of the motorized brush are
not in contact with the vacuum cleaner.
Firmly insert the motorized brush into the
air-intake nozzle. This will connect the
motorized nozzle to the unit power supply.
Motorized brush is clogged up Remove all lint, hair, etc. from the motorized
brush.
The hand vacuum will not pick up any dust:
Possible causes Possible solutions
Dust container is full. Empty dust container.
Dust lter needs cleaning or replacement Remove dust lter and check for objects in
air nozzle and remove.
Unit needs recharging. Charge unit.
There is dust escaping from the hand vacuum:
Possible causes Possible solutions
Dust container is full. Empty dust container.
Dust lter is not installed correctly. Review dust lter installation instructions.
Puncture/hole in dust lter. Replace dust lter.
44


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