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Testing memory using ePSA
1 Turn on or restart your system.
2 Perform one of the following actions after the Dell logo is displayed:
With keyboard — Press F12.
The PreBoot System Assessment (PSA) starts on your system.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn o
the laptop and try again.
Real Time Clock reset
The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To initiate
the RTC reset on the system make sure system is in a power-o state and is connected to power source . Press and hold the power button
for 25 seconds and then release the power button. Go to how to reset real time clock.
NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the
RTC reset process is aborted.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaected by the RTC reset:
Service Tag
Asset Tag
Ownership Tag
Admin Password
System Password
HDD Password
TPM on and Active
Key Databases
System Logs
The following items may or may not reset based on your custom BIOS setting selections:
The Boot List
Enable Legacy OROMs
Secure Boot Enable
Allow BIOS Downgrade
100
Troubleshooting
100


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