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Configuring Regional Parameters and Supplementary Services
Configuring Supplementary Services (Star Codes)
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 184
7
You can add a parameter to each * code in
Features Dial Services Codes
to
indicate what tone to play after the * code is entered, such as *72‘c‘|*67‘p‘.
Following is a list of allowed dial tone parameters (note the use of back
quotes surrounding the parameter without spaces).
- c‘ = Cfwd dial tone
- d‘ = Dial tone
- ‘m‘ = MWI dial tone
- ‘o‘ = Outside dial tone
- ‘p‘ = Prompt dial tone
- s‘ = Second dial tone
- ‘x‘ = No tones are place, x is any digit not used above
If no tone parameter is specified, the Cisco IP phone plays the prompt tone
by default.
If the * code is not to be followed by a phone number, such as *73 to cancel
call forwarding, do not include it in this parameter. In that case, add that *
code in the dial plan.
Activating or Deactivating Supplementary Services
You can disable services handled locally by the phone in one of two ways:
Delete the star code in the
Vertical Service Activation
section in the Regional
tab.
Disable the service in the
Phone
tab. See Configuring Supplementary
Services (Star Codes), page 180.
If a service is enabled in the Phone tab but cleared in the Regional tab, the service
can still be enabled/disabled from the IP phone screen or the phone web user
interface. If a service is disabled, the soft button associated with that service is
hidden on the IP phone screen. Also, any menu item associated with a disabled
service is preceded with an exclamation mark (!).
A supplementary service should be disabled if
the user has not subscribed to it
the service provider intends to support similar service by using means
other than relying on the Cisco IP phone.
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