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Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product):
Model Number (located on the top of the product):
Setup CD-ROM number (located on the CD-ROM):
Purchase Date:
Customer Technical Support Sequence*
1. Internet www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.
2. Email Tech Support www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support repre-
sentatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.
3. Toll-Free Live Tech Support (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description Order #
Ink Tanks
CLI-8PM Photo Magenta 0625B002
CLI-8BK Black 0620B002
CLI-8PC Photo Cyan 0624B002
CLI-8C Cyan 0621B002
CLI-8M Magenta 0622B002
CLI-8Y Yellow 0623B002
CLI-8R Red 0626B002
CLI-8G Green 0627B002
Canon Specialty Papers
Photo Paper Pro for Borderless Printing (4" x 6" / 20 sheets) 1029A014
Photo Paper Pro for Borderless Printing (4" x 6" / 75 sheets) 1029A027
Photo Paper Pro (8.5" x 11" / 15 sheets) 1029A004
Photo Paper Pro (8.5" x 11" / 30 sheets) 1029A028
Photo Paper Pro (8" x 10" / 20 sheets) 1029A059
Photo Paper Pro (13" x 19" / 10 sheets) 1029A009
Photo Paper Plus Glossy (4" x 6" / 20 sheets) 7980A007
Photo Paper Plus Glossy (4" x 6" / 50 sheets) 7980A012
Photo Paper Plus Glossy (4" x 6" / 120 sheets) 7980A022
Photo Paper Plus Glossy (5" x 7" / 20 sheets) 7980A019
Photo Paper Plus Glossy (8.5" x 11" / 20 sheets) 7980A006
Photo Paper Plus Glossy (13" x 19" / 20 sheets) 7980A014
Photo Paper Plus Semi-gloss (4" x 6" / 50 sheets) 1686B014
Photo Paper Plus Semi-gloss (8.5" x 11" / 20 sheets) 1686B020
Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets) 1686B017
Photo Paper Plus Semi-gloss (13" x 19" / 20 sheets) 1686B031
Matte Photo Paper (4" x 6" / 120 sheets) 7981A014
Matte Photo Paper (8.5" x 11" / 50 sheets) 7981A004
Matte Photo Paper (13" x 19" / 20 sheets) 7981A011
Fine Art Photo Rag (8.5" x 11" / 20 sheets) 0587B005
Fine Art Photo Rag (13" x 19" / 20 sheets) 0587B008
Fine Art Premium Matte (8.5" x 11" / 20 sheets) 1263B004
Fine Art Premium Matte (13" x 19" / 20 sheets) 1263B007
High Resolution Paper (8.5" x 11" / 100 sheets) 1033A011
Photo Stickers (4" x 6" / 5 sheets) 0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
© 2006 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a
registered trademark or trademarks in other countries. All other product and brand names are trademarks of
their respective owners. As an ENERGY STAR
®
partner, Canon U.S.A., Inc. has determined that this product
meets the ENERGY STAR
®
guidelines for energy efficiency.
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