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Error Messages
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86
Visitor information matching the search
conditions could not be found.
Check the search conditions.
Incorrect dates.
End date cannot be prior to start date.
Check the end date and the start date.
A host with the same information already exists. A host with the same information already exists in the database.
Badge template not found. Verify that the Administrator has not moved or deleted the badge
template.
Parking permit template not found. Verify that the Administrator has not moved or deleted the parking
permit template.
Please contact an attendant or your host
directly. We are sorry for the inconvenience.
Check the printer connections.
Check that the database file is located at the currently specified
file path. If the database file is on a network computer, check
that the network is running correctly. If the database still cannot
be accessed, it may be corrupted; therefore, restore the backup
file. (page 45)
Exit Self Check-in Mode, and then follow the instructions that
appear in the lower-right corner of the window.
The estimated arrival date is in an unrecognised
format. The data will be changed to today's date
and imported.
Check the field has been assigned correctly.
Check the date information is correct.
The example format is displayed on the import screen.
Check the field only includes date information
The estimated arrival time is in an unrecognised
format. The data will be changed to 00:00 and
imported.
Check the field has been assigned correctly.
Check the time information is correct.
The example format is displayed on the import screen.
Check the field only includes time information
The estimated departure date is in an unrecog-
nised format. The data will be changed to to-
day’s date and imported.
Check the field has been assigned correctly.
Check the date information is correct.
The example format is displayed on the import screen.
Check the field only includes date information
The purpose of the visit is in an unrecognised
format. The data will be changed to “Confer-
ence” and imported.
Check the field has been assigned correctly.
Check the purpose of visit information is correct.
The example format is displayed on the import screen.
Check the field only includes purpose of visit information
Error Message Remedy
86


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