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Problem Possible causes Solution
ADD WATER indicator turns
on
Low water level or lack of
water
Stop making ice, rell water
and then press “ON/OFF”
key to restart ice-making
cycle.
The water screen at the
bottom of water reservoir is
blocked.
Do cleaning
Pump malfunction. Send it to the authorized
department for repair.
ICE FULL indicator lights up Ice basket is full and the
infrared light is blocked by
the ice.
Remove the ice from ice
basket.
Infrared light-emitting diode
& light-receiving diode do
not work
Wipe up the foreign objects
on the infrared light-emit-
ting diode & light-receiving
diode and restart the ice
maker.
Call Customer Service if the
infrared light-emitting diode
& light-receiving diode still
can not work after wiping
up the foreign objects on
them and restarting the ice
maker.
ADD WATER and ICE FULL
indicators turn on simulta-
neously
The ice tray is not in the
right position.
Check if the ice tray is bloc-
ked by something.
Unplug the appliance and
plug it again, then restart
the appliance.
The ice collects together. Making ice takes too much
time.
Stop making ice and restart
the ice-making cycle after
the ice melts.
The water in the water
reservoir is of too low tem-
perature.
Fill the water reservoir with
water ranges between 8ºC
and 25ºC.
TROUBLESHOOTING Problem Possible causes Solution
The ice-making cycle
seems normal but no ice is
produced.
The ambient temperature
or water temperature is too
high.
Start the ice-making cycle
at a environment with an
ambient temperature less
than 32°C and ll the water
reservior with some cold
water.
Refrigerating system leaks Call customer service
Refrigerating system
blocks
Call customer service
Poor ice-making result Poor heat dissipation. Leave an 8-inch clearance
on all sides of the ice ma-
ker for proper ventilation.
The water temperature is
too high.
Fill the water reservoir with
water ranges between 8°C
and 28°C
The ambient temperature is
too high.
Operate the ice maker at a
environment with an ambi-
ent temperature between
10°C and 32°C.
TECHNICAL PARAMETERS
Model: EP1069-GS
Applicable climate: ST/SN/N/T
Class: I
Power source: 220-240V/50Hz
Rated power: 105W
Refrigerant/Refrigerant amount: R600a/29g
Foaming agent: C5H10
Net weight: 9.03Kg
Housing: ABS
Unit size*DXWXH)* 348*248*295mm
ENVIRONMENT FRIENDLY DISPOSAL
5


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