636343
58
Zoom out
Zoom in
Previous page
1/59
Next page
Troubleshooting54
The remote control does
not work
• Have you locked the remote control function? Unlock the
function and try again.
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the display.
• Check whether remote control is properly being pointed
at the display’s remote control sensor window.
• Check for any obstacle between the remote control and
the remote control sensor window.
• Check that the remote control sensor window is not
under strong fluorescent lighting, or in direct sunlight.
• Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the display. Turn off the infrared
function of these devices.
Remote control failure • Check whether there are other objects between remote
control and television remote control receiving window,
thus leading to failure of remote control.
• Check whether the battery electrode in the remote
control is correct.
• Check whether remote control needs to replace battery.
Machine automatically
shutdown
• Whether set sleep or not.
• Check whether there is sudden power outage.
• Check whether there is no signal automatic shutdown.
Signal out of range • Check whether display is set correctly.
• Check whether resolution is the best resolution.
• Adjust line and field synchronization in menu.
Background has vertical
lines or streaks
• Select automatic correction in menu.
• Adjust clock and phase position in menu.
Image lack of color, color
is incorrect
• Check whether VGA is not well connected or has quality
problem.
• Adjust chromaticity and brightness or contrast in menu.
Display format that is not
supported.
• Select automatic correction in menu.
• Adjust clock and phase position in menu.
Touch function invalid • Check whether touch driver is installed and started.
• Check whether the size of article touched is comparable
with finger.
Touch positioning not
correct
• Check whether driver is properly installed and make
correction.
• Check whether touch pen is facing the screen.
58


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for BenQ RP552 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of BenQ RP552 in the language / languages: English as an attachment in your email.

The manual is 12,71 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of BenQ RP552

BenQ RP552 User Manual - German - 68 pages

BenQ RP552 User Manual - Dutch - 67 pages

BenQ RP552 User Manual - French - 68 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info