636041
48
Zoom out
Zoom in
Previous page
1/48
Next page
48 Troubleshooting
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
No sound can be heard from the built-in speakers:
• Check whether Line In is properly connected.
• Increase the volume (volume may be muted or too low).
• Remove your headphone and/or external speakers. (If they are connected to the monitor,
the built-in speakers are automatically muted.)
The light sensor of the monitor does not work well.
The light sensor is located at the front bottom of the monitor. Please check:
• If the Eye Protect function is set to ON. Check Ergonomics > Eye Protect.
• If there are any obstacles in front of the sensor that keep the sensor from detecting the light
properly.
• If there are any objects or clothing in bright colors in front of the sensor. Bright colors
(especially white and fluorescent colors) reflect light and the sensor cannot detect the main
light sources.
The ECO sensor of the monitor does not work well.
• The ECO sensor is located at the front bottom of the
monitor. Check if there are any obstacles in front of the
sensor that keep the sensor from detecting your presence
properly.
• The colors and the materials of your clothes may affect the
detection. Adjust the sensor range if needed. See Sensor
Range on page 45 for more information.
• Adjust the distance between you and the monitor.
If none of the proceeding actions works, it is probably because
the materials of your clothes are unique and cannot be detected by the ECO sensor. Please be
noted that this is neither a manufacturing defect nor is the sensor damaged. You should turn
off the ECO sensor for now in Eco > ECO Sensor.
48


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for BenQ BL2411PT at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of BenQ BL2411PT in the language / languages: English as an attachment in your email.

The manual is 7,3 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of BenQ BL2411PT

BenQ BL2411PT User Manual - Dutch - 51 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info