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4 REFERENCE AMPLIFIER A500 User Manual
“Support at behringer. com. Ifyour country is not
listed, please check if your problem can be dealt with
by our “OnlineSupport” which may also be found under
“Support at behringer. com. Alternatively,please submit
an online warranty claim at behringer. com BEFORE
returning the product. All inquiries must be accompanied
by a description of the problem and the serial number
of the product. Afterverifying the product’s warranty
eligibility with the original sales receipt, MUSICGroup
will then issue a ReturnMaterials Authorization
(“RMA”)number.
(2) Subsequently, the product must be returned in
its original shipping carton, together with the return
authorization number to the address indicated by
MUSICGroup.
(3) Shipments without freight prepaid will not
beaccepted.
§ 4 Warranty Exclusions
(1) This limited warranty does not cover consumable
parts including, but not limited to, fuses and batteries.
Where applicable, MUSICGroup warrants the valves or
meters contained in the product to be free from defects
in material and workmanship for a period of ninety (90)
days from date of purchase.
(2) This limited warranty does not cover the product
if it has been electronically or mechanically modi ed
in any way. If the product needs to be modi ed or
adapted in order to comply with applicable technical
or safety standards on a national or local level, inany
country which is not the country for which the
product was originally developed and manufactured,
thismodi cation/adaptation shall not be considered a
defect in materials or workmanship. Thislimited warranty
does not cover any such modi cation/adaptation,
regardless of whether it was carried out properly or not.
Under the terms of this limited warranty, MUSICGroup
shall not be held responsible for any cost resulting from
such a modi cation/adaptation.
(3) This limited warranty covers only the product
hardware. It does not cover technical assistance for
hardware or software usage and it does not cover
any software products whether or not contained in
the product. Any such software is provided AS IS”
unless expressly provided for in any enclosed software
limitedwarranty.
(4) This limited warranty is invalid if the
factory- appliedserial number has been altered or
removed from theproduct.
(5) Free inspections and maintenance/repair work
are expressly excluded from this limited warranty,
inparticular, if caused by improper handling of the
product by the user. This also applies to defects caused
by normal wear and tear, in particular, of faders,
crossfaders, potentiometers, keys/buttons, guitar strings,
illuminantsand similar parts.
(6) Damage/defects caused by the following conditions
are not covered by this limited warranty:
improper handling, neglect or failure to operate the
unit in compliance with the instructions given in
BEHRINGER user or service manuals;
connection or operation of the unit in any way
that does not comply with the technical or safety
regulations applicable in the country where the
product is used;
damage/defects caused by acts of God/Nature
(accident,  re,  ood, etc) or any other condition that
is beyond the control of MUSICGroup.
(7) Any repair or opening of the unit carried out by
unauthorized personnel (user included) will void the
limitedwarranty.
(8) If an inspection of the product by MUSICGroup
shows that the defect in question is not covered by the
limited warranty, the inspection costs are payable by
thecustomer.
(9) Products which do not meet the terms of this
limited warranty will be repaired exclusively at the buyer’s
expense. MUSICGroup or its authorized service center will
inform the buyer of any such circumstance. If the buyer
fails to submit a written repair order within 6 weeks after
noti cation, MUSICGroup will return the unit C.O.D. with
a separate invoice for freight and packing. Such costs will
also be invoiced separately when the buyer has sent in a
written repair order.
(10) MUSIC Group Authorized Resellers do not sell new
products directly in online auctions. Purchasesmade
through an online auction are on a “buyer beware basis.
Online auction con rmations or sales receipts are not
accepted for warranty veri cation and MUSICGroup will
not repair or replace any product purchased through an
online auction.
§ 5 Warranty transferability
This limited warranty is extended exclusively to the
original buyer (customer of authorized reseller) andis
not transferable to anyone who may subsequently
purchase this product. No other person (reseller,etc.)
shallbe entitled to give any warranty promise on behalf
of MUSICGroup.
§ 6 Claim for damage
Subject only to the operation of mandatory applicable
local laws, MUSICGroup shall have no liability to the buyer
under this warranty for any consequential or indirect
loss or damage of any kind. In no event shall the liability
of MUSICGroup under this limited warranty exceed the
invoiced value of the product.
§ 7 Limitation of liability
This limited warranty is the complete and exclusive
warranty between you and MUSICGroup. It supersedes
all other written or oral communications related to this
product. MUSICGroup provides no other warranties for
this product.
§ 8 Other warranty rights and
nationallaw
(1) This limited warranty does not exclude or limit the
buyer’s statutory rights as a consumer in any way.
(2) The limited warranty regulations mentioned herein
are applicable unless they constitute an infringement of
applicable mandatory local laws.
(3)
This warranty does not detract from the seller’s
obligations in regard to any lack of conformity of the
product and any hidden defect.
§ 9 Amendment
Warranty service conditions are subject to change without
notice. For the latest warranty terms and conditions
and additional information regarding MUSICGroup’s
limited warranty, please see complete details online at
behringer. com.
* MUSICGroup Macao Commercial O shore Limited of
RuedePequim No. 202-A, Macau Finance Centre 9/J, Macau,
including all MUSICGroup companies
4


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