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Manufacturer’s Warranty
39
11.5 Manufacturer’s Warranty
We offer a manufacturer’s warranty of 5 years on the hard-
ware of this original product. The warranty period begins with
the purchase date from the first end user. Compliance with
the warranty period can be proven by submission of the origi-
nal invoice or comparable documents. This warranty does not
restrict your warranty rights based on the contract of sale or
other statutory rights.
Within the warranty period, we will remove defects to the
product which are demonstrably due to faults in materials or
manufacturing. Our warranty does not cover defects which oc-
cur due to incorrect installation, improper use, non-obser-
vance of instructions in the user manual, normal wear and
tear or defects in the environment of the system (third-party
hardware or software). We may, at our discretion, repair or re-
place the defective product. Claims other than the right to the
removal of defects which is mentioned in these terms of war-
ranty are not constituted.
We guarantee that the software conforms with general speci-
fications, not, however, that the software meets your individ-
ual requirements. Delivery costs will not be reimbursed. Prod-
ucts which have been replaced revert to our ownership.
Claims recognized under warranty entail neither an extension
or recommencement of the warranty period. If we reject a war-
ranty claim, this claim lapses no later than six months after
being rejected by us.
This warranty shall be governed by German substantive law,
to the exclusion of the United Nations Convention on Con-
tracts for the International Sale of Goods (CISG).
39


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