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Syn248 Installation and Configuration Guide Back to Contents
Device Configuration 82
Reset User Password
Having a user password is not required, but users may want to set one in order to prevent
others from accessing their Voicemail or User Settings. If users forget their passwords, or
you want to eliminate the need for a password, or to enter a new user password, you
need to reset the user password.
To reset the user password:
1. On the Admin Settings menu, press 4 to begin the password reset process. The
confirmation screen appears.
2. Press to confirm password reset.
A screen appears, informing you that the password has been reset. The Deskset user
can now access the settings menus and Voicemail without entering a password.
Upgrade Deskset Software
You can upgrade Deskset software from the Deskset or using the WebUI. To update the
Deskset software from the WebUI, see “Updating Devices” on page 62.
To access the Deskset Software Upgrade feature:
1. On the Admin Settings menu, press 5 to display the Software Upgrade screen. The
system scans for an upgrade.
If an upgrade is available, the Found New Upgrade screen appears. Press
to install the upgrade or press to return to the Admin Settings
menu.
If no upgrade is available, the No New Version screen appears. Press
to return to the Admin Settings menu.
The Deskset automatically resets at the end of the software upgrade process. If a PC is
connected to the Deskset that you are using, any network traffic involving that PC halts
until the Deskset has resumed operation. Avoid updating the Deskset when the user is
likely to be at the workstation.
See “Updating Devices” on page 62 to update the Deskset software from the WebUI.
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If the device is sluggish or unresponsive during the upgrade process, see “A
Syn248 device becomes sluggish or unresponsive during or immediately
after software upgrade.” on page 99.
83


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