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The sound quality of the calls is poor
You can adjust the volume during a call by pressing the
key
Check the network strength
Make sure that the receiver, connector or speaker on your phone is
clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription
includes this service
Make sure this feature does not require an Alcatel accessory
When I select a number from my contacts, the number cannot
be dialed
Make sure that you have correctly recorded the number in your file
Make sure that you have inputted the country prefix when calling a
foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files
or save the files in the phone contacts (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in
"My numbers"
Try later if the network is busy
I am unable to send and receive MMS
Check your phone memory availability as it might be full
Contact your network operator to check service availability and check
MMS parameters (see page 33)
Verify the server centre number or your MMS profile with your
operator
The server centre may be swamped, try again later
The flickering
icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my phone to my computer
Install Alcatel’s PC suite first of all
Check that your computer meets the requirements for Alcatel’s PC
Suite installation
I am unable to download new files
Make sure there is sufficient phone memory for your download
Select the Micro-SD card as the location to store downloaded files
Check your subscription status with your operator
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication
Switch on the backlight upon request
Extend the email auto-check interval for as long as possible
39


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Others manual(s) of Alcatel One Touch 385

Alcatel One Touch 385 Quick start guide - German - 2 pages

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