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When I select a number from my contacts, the number can't be dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have inputted the country prefix when calling a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files from your SIM card or save
the files in the phone contacts
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I can't access my voicemail
• Make sure your operator’s voicemail number is correctly entered in "Messages\Voice mail server"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and check MMS parameters
• Verify the server centre number or your MMS profile with your operator
• The server centre may be swamped, try again later
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete some
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with your operator
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other users
• Make sure that the two phones are within Bluetooth’s detection range
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication
• Adjust the brightness of screen as appropriate
• Deactivate Bluetooth when not in use
English - CJA1FM0ALAAA
alcatel is a trademark of
Alcatel-Lucent and is used under license by
TCL Communication Ltd.
© Copyright 2016 TCL Communication Ltd
All rights reserved
TCL Communication Ltd. reserves the right to
alter material or technical specification
without prior notice.
30


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  • Sorry I have another problem with my Alcatel 2051d phone.I am trying to send and sms to a 4 digit number and it keeps failing.Maybe my settings are incorrect.Please help
    Many thanks
    Carol Gray Submitted on 25-9-2019 at 09:53

    Reply Report abuse
  • Dear Sir/Madam,I am having difficulty topping up my Alcatel 2051d phone.I phone the 4 digit number for my Cyprus provider and don't know what to do next.Can anybody help me as this is a new phone for me.
    Many thanks
    Carol Gray Submitted on 25-9-2019 at 09:50

    Reply Report abuse
  • having difficulty in entering details onto the contacts list. Submitted on 1-11-2018 at 13:00

    Reply Report abuse


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Others manual(s) of Alcatel 2051D

Alcatel 2051D Quick start guide - German - 2 pages

Alcatel 2051D Quick start guide - Dutch - 2 pages

Alcatel 2051D Quick start guide - French - 2 pages


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