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a) Damages caused by using the Device outside the instructions of the
manufacturer and other documentation which is enclosed with the Device as
well as damages caused by using with other products of another
non-approved manufacturer;
b) Damages caused by accidents, improper and wrong usage, floods, fire,
earthquakes and superficial damages which include but are not limited to
scratches, dents, broken plastic and alike;
c) Damages caused by servicing (including upgrading and extension) by an
unauthorised person as well as a fault of the Device or any part of it if they are
altered because of the change of the functionality or other properties without
prior written authorisation of the manufacturer;
d) Consumable parts other than in the case of damage brought on because of
faults in the material or manufacturing;
e) Impossibility of partial and/or complete usage of the Device because of
unauthorised modification of the software.
Article 3
Orange is obliged during the guarantee, in a reasonable time period, to remove all
reported faults and defects of the Device covered with this guarantee certificate
which have come to be with the proper and regular use of the Device, to repair the
Device in an authorised service or a replacement of the faulty Device with the
