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Problems which you can resolve yourself, before calling the After Sales Service.
During machine operation it is possible that the END light starts to flash:
4 flashes= the door has not been closed
2 flashes= the machine does not empty
1 flash= the machine does not fill.
On models with buzzer an acoustic signal will be sound.
Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all
checks, the problem persists, contact your local Service Centre.
Problem Possible cause
The machine does not start up:
The door is not firmly closed.
The machine is not plugged in or there is no power
at the socket.
The main fuse has blown.
The programme selector dial is not positioned correctly
and the START/PAUSE button has not been
depressed.
The machine does not fill:
The water tap is closed.
The inlet hose is squashed or kinked.
The filter in the inlet hose is blocked.
The door is not properly closed.
The machine fills then empties
immediately:
The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage” section.
The machine does not empty
and/or does not spin:
The drain hose is squashed or kinked.
A programme which ends with water in tub
(option ) has been selected.
The drain pump is clogged.
There is water on the floor:
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
The drain hose is damaged.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
Unsatisfactory washing results:
Too little or too much detergent has been used.
An unsuitable detergent has been used.
Stubborn stains have not been treated prior to
washing.
The correct temperature was not selected.
Excessive laundry load.
The machine vibrates or is noisy:
The transit bolts and packing have not been removed.
The support feet have not been adjusted.
The laundry is not evenly distributed in the drum.
Maybe there is very little laundry in the drum.
Something not working?
132995930GB.qxd 29-03-2002 10:09 Pagina 77
19


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