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| Troubleshooting | 25
For more information about how to upgrade firmware on Yealink Management Cloud Service or
Yealink Device Management Platform, refer to Yealink Device Management Platform Administrator
Guide and Yealink Management Cloud Service Administrator Guide.
Upgrading Firmware via the Web User Interface
Upgrading Firmware via the Web User Interface
Procedure
1. Logging into the Web User Interface.
2. Go to Settings > Upgrade.
3. On the right side of Upgrade Firmware, click Browse to upload the desired firmware.
4. Click to Upload.
Logs
Log files are essential when troubleshooting the issues of MP54/MP56/MP58. When there is a problem
with the device, the technical support engineer of Yealink can use the log files for troubleshooting. You can
also export log files of the MP54/MP56/MP58 to the local PC or to a specific syslog server.
Setting the Severity Level of the Local log
Exporting Logs to the Local
Setting the Severity Level of the Local log
Procedure
1. Perform either of the following:
Tap More > Settings > General > System Settings > Debug.
Enter the admin password (defaults to “admin”) and tap Enter.
Log into the web user interface of the device, Settings > Configuration > Local Log.
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