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| Contents | iii
Answering a Call.....................................................................................................................39
Answering a Call When in a Call........................................................................................... 39
Answering a Call Automatically..............................................................................................40
Disabling Call Waiting....................................................................................................................... 40
Silencing or Rejecting Incoming Calls.............................................................................................. 40
Silencing a Call.......................................................................................................................40
Rejecting a Call Manually.......................................................................................................40
Rejecting Anonymous Calls....................................................................................................41
Rejecting Calls with Do Not Disturb (DND)........................................................................... 41
Ending Calls...................................................................................................................................... 41
Muting/Unmuting Audio..................................................................................................................... 41
Holding and Resuming Calls.............................................................................................................42
Holding a Call.........................................................................................................................42
Resuming a Held Call............................................................................................................ 42
Call Forward...................................................................................................................................... 42
Forwarding Incoming Calls..................................................................................................... 42
Transferring Calls...............................................................................................................................43
Performing a Blind Transfer....................................................................................................43
Performing a Semi-Attended/Attended Transfer..................................................................... 43
Conference Calls............................................................................................................................... 43
Local Conference....................................................................................................................44
Hybrid UC Meeting................................................................................................................. 45
Network Conference............................................................................................................... 46
Recording Using an SD Card........................................................................................................... 47
Recording a Call.....................................................................................................................48
Pausing/Resuming a Recording............................................................................................. 48
Stopping a Recording.............................................................................................................48
Managing the Recordings.......................................................................................................48
Viewing the Available Recording Time...................................................................................49
Advanced Call Features............................................................................50
Call Park and Call Retrieve...............................................................................................................50
Parking or Retrieving a Call in the FAC Mode....................................................................... 50
Parking or Retrieving a Call in the Transfer Mode................................................................. 51
Retrieving a Call with a Retrieve Key.................................................................................... 51
Shared Call Appearance (SCA)........................................................................................................ 52
W56H/W53H State Indicator of Shared Line......................................................................... 52
Placing Calls on a Shared Line............................................................................................. 53
Answering Calls on a Shared Line.........................................................................................53
Placing a Call on Public Hold................................................................................................ 53
Placing a Call on Private Hold...............................................................................................53
Retrieving a Held Call on a Shared Line............................................................................... 53
Barging in an Active Call on a Shared Line...........................................................................54
Pulling a Shared Call on a Shared Line................................................................................ 54
Voice Mail.......................................................................................................................................... 54
Setting the Voice Mail Code...................................................................................................54
Leaving Voice Mails................................................................................................................55
Listening to Voice Mails..........................................................................................................55
Directory..................................................................................................... 55
Local Directory...................................................................................................................................55
Adding Contacts..................................................................................................................... 55
Viewing Contacts.................................................................................................................... 56
Editing Contacts......................................................................................................................56
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