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WARRANTY TERMS
If the products, at the time of the passing of risk, do not have the agreed quality or
otherwise have a defect within, the MAS Elektronik AG shall be entitled to remedy the
defect or replace the defect. In the event of defect removal / replacement delivery, MAS
Elektronik AG acquires ownership of the removed / replaced components / devices with
the expansion / replacement. MAS Elektronik AG uses spare parts or components,
which are new or as new, in accordance with the respective industry standard in the
context of production as well as for the removal of defects / replacement.
MAS Elektronik AG is not liable for any loss of data received by the customer. MAS
Elektronik AG reserves the right to restore the factory settings when the devices are
sent. Please make a note of your personal settings. MAS Elektronik AG is not liable for
product-related accessories (eg DVDs, hard disks, flash memory, batteries) shipped by
the customer with the device.
The claims for defects are fulfilled according to the current legal warranty. The warranty
applies only in the country where the product was purchased. The following is excluded
from warranty: damage to the polish, accessories, batteries, accidental damage,
damage caused by misuse, dirt, water, battery spillage, counterfeiting. Also excluded
are damage caused by unauthorized agency repair work and damage caused by
installing a firmware upgrade, unless it was necessary to install the upgrade to ensure
that the properties are safe.
MAS Elektronik AG is not liable for damage caused by loss, improper use of the device
(separately or with other devices), for injuries to the customer due to the use of the
device or due to force majeure or other reasons.
If possible, keep the original packaging of your device, so that, in the case of returning
the device for maintenance, it can be shipped originally packed including all
accessories, with a copy of the purchase slip, a fault description and the RMA number
to the following adress:
ERS GmbH Electronic Repair Service
Weidegrund 3
21614 Buxtehude
Germany
Free call-back service (please visit our homepage)
www.xoro.de/service
Customer service
E-mail: support@ersservice.de
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