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ENG-38 HSD 7799
English
Troubleshooting DVB-T
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
x Tel.: +49 40 77 11 09 17
x Internet: www.xoro.de/support
Symptom Correction
No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures
x Switch the player into the DVB-T mode.
x No DVB-T reception in your region.
x Realign the antenna. Please pay attention to the direction of
the antenna tower.
x Please use an active indoor aerial or a roof antenna.
x Retry the Auto Scan.
x The HSD 7799 can only receive SD/MPEG2 Broadcasts. HD
MPEG4 is not supported
No power
x Plug the power cord into the outlet tightly and turn on the
power.
Can not scan programs
x Adjust the antenna
x Refer settings for searching
No picture / no coloured
pictures
x Control the connection to the TV set.
x Control the video output mode in the setup.
Remote control does not
work
x Change the batteries.
x Operate within normal range (max. 5 meters, 30 °)
x The sensor is pointed to by bright light.
No sound
x Cancel Mute
x Increase volume
x Pay attention to connection to TV set or amplifier.
x Cancel Sleep timer
Audio / Subtitle without
function or can no
choose
x Change audio track (press AUDIO button)
x Change subtitle track (press SUB-T button)
x Other audio track is not supported
x Subtitles are not supported
No sound during
playback
x Please control the sound track of the video file
x AC3 sounds can not playback
78


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