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HRS 8600 CI 63
English
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
Tel.: +49 40 77 11 09 17
Fax: +49 77735515
Internet: www.xoro.de/support.htm
Symptom Correction
No DVB-S reception /
serious distortion by
mosaics or artefacts/
freeze pictures
No DVB-S reception in your region.
Realign the dish. Please pay attention to the direction of the
satellite.
Please use a bigger dish.
Retry the Auto Scan.
No power
Plug the power cord into the outlet tightly and turn on the
power.
Can not scan programs
Adjust the dish
Refer settings for searching
No picture / no coloured
pictures
Control the connection to the TV set.
Control the video output mode in the setup.
TV channel or program is scrambled
Pay attention to the AV settings
Remote control does not
work
Change the batteries.
Operate within normal range (max. 5 meters, 30 °)
The sensor is pointed to by bright light.
No sound
Cancel Mute. Press MUTE button
Increase volume. Press VOL+ button
Pay attention to connection to TV set or amplifier.
Audio / Subtitle without
function or can no choose
Change audio track (press AUDIO button)
Change subtitle track (press SUB button)
Other audio track is not supported
Subtitles are not supported by broadcaster
No Recording
No Playback
No USB memory are connected.
No free space on the storage.
Do not playback any files which are not specified
Recording has jerkings or
other mal functions
The connected storage is too slow. Please use only USB-
Sticks with 8 GB or higher.
Please control the reception quality of the dish and align
them for getting better quality.
127


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