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15. Warranty
Warranty
• Within 7 days from the date of purchase, in the event of a problem, if it is
not caused by the human factor, technical service Xiaomi determines cause
of the problem, then you can choose a free product replacement, return or
repair.
• Return of goods is only possible through the main shops of Xіaomi and
only within 7 days after purchase. You can not take the opportunity to return
the product without reason within seven days after the purchase, in the
event of damage to the goods incurred due to the human factor, or in the
case of damage to the packaging. When you return goods without reason,
within seven days after purchase, all shipping costs borne by the consumer.
• Within 8-15 days from the date of purchase, in the event of a problem,
if it is not caused by the human factor, you choose a free replacement or
repair of goods, gifts or free samples of the goods can not be replaced or
refunded.
• The guarantee shall enter into force upon signature by the buyer warranty
card. If it is impossible to set a date for signing the warranty card, warranty
repair is carried out according to the order number to the ofcial website and
the invoice.
• Terms of warranty of the main device and its components:
Conditions under which warranty service is not possible
Under conditions that are not included in the warranty service and
maintenance is carried out on a fee basis:
• warranty period has expired;
• failure of the device, which have arisen due to the human factor;
• Damage caused by force majeure;
• damage caused by improper storage or improper use of the device, set out
in the regulations;
• violation of the conditions of normal use of the device, causing any
damage to or failure of this device, such as overload, riding over obstacles
(including, but not limited to - Riding the stairs, falling, etc.), extreme riding;
• repair of the device by unauthorized service centers or dismantling;
• deliberate damage to the warranty card, in particular its content -
information about the vehicle, including the blurring of the recording gap,
content correction, etc .;
• Other damage or damage not related to production, structure, design and
quality of the device;
• vehicle mileage exceeds 2000km;
• If this product is used for commercial purposes, all warranty conditions are
not saved.
Note:
Within 7 days from the date of signing the purchase and the warranty card,
in the event of a problem, if it is not caused by the human factor, the buyer
can choose a free product replacement , return or repair. Company Xaiomi
and service-provider company Xiaomi provides an opportunity to use
the service with home arrival. In case of return the item within 7 days, an
amount that corresponds to the paid shall be returned according to the bill.
Return of goods is only possible through the main shops Xіaomi the ofcial
website or ofcial website Tmall and only within 7 days after purchase.
When you return goods without reason, within seven days after purchase,
XIAOMI-MI.COM
17


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