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Winix U300UK Manual

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The air quality light is
green, but there is still
dust/odor in the air.
• Replace the filters as needed.
The air quality light is
yellow or red, but the
air seems clean.
• Clear the sensor with a vacuum cleaner, as it may be blocked or
clogged.
- Sometimes a compressed can of air may unclog the dust in the
sensor.
OCCURRENCE POSSIBLE CAUSE / SOLUTION
Unit makes a ticking
sound.
• This is caused by the PlasmaWave™ . technology, it may
come and go depending on the environment, but as long as the
PlasmaWave™ light is on, the function is working.
Unit interferes with radio
or television reception.
• Because this unit radiates radio frequency energy, we suggest
you try one or more of the following:
- For better reception, adjust the television/radio antenna.
- Move the unit away from the affected television/radio.
- Plug the unit power cord into an outlet different from the
television/radio power cord.
The unit is running on
high all the time.
Clear the sensor with a vacuum cleaner, as it may be blocked or
clogged.
- Sometimes a compressed can of air may unclog the dust in the
sensor.
OCCURRENCE POSSIBLE CAUSE / SOLUTION
There is an odor coming
from the unit and I just
opened it.
The unit has been concealed in a tightly wrapped package of
currogated cardboard and plastic. Because this has a fan and
pulls air through it, it may give off some “new” odors. Depending
on sensitivity, this should wear off in several days or perhaps a
week depending on how much it is used.
I am not sure what filter
to buy?
Go to www.winixinc.com to see which filter options are available
for your unit by reviewing the reference chart.
Will this clean a bigger
area than what it is
rated for?
CADR ratings are provided from a controlled testing environment,
if that environment changes, it can affect the performance.
However if you have a slightly larger room than what the CADR
rating is, it will still help improve the air, but may take a bit longer
to do so.
Where should I place the
unit?
At least 2 feet away from the wall to allow proper circulation
around the unit. If there are doors or narrow hallways it may
reduce the airflow to the air cleaner, but will eventually circulate
near the machine.
Can I turn off the sleep
mode?
No, however you can manually push what fan speed you prefer
which will stay at that speed until you change it.
The unit has stopped
removing odors
effectively, or seems to
be emitting an odor.
• Make sure the AIR QUALITY sensor is not blocked or clogged.
• Move the unit closer to the offending odors.
• Replace the filters as they may have reached their capacity
to absorb pollutants. You may need to replace filters more
frequently.
Can I vacuum my filter?
NO - vacuuming will only spread the dust back into the air. If you
think the filter is too dirty, it may be time to replace.
The Remote Control
Does Not Work
- Make sure the battery is installed properly.
- Make sure the battery may not need replacing due to being
worn out.
- Make sure the remote has a clear line of sight to the air
cleaner.
There is still some dust
you can see in the air or
on my furniture
- The unit will capture most dust and particles, however with
opening doors, windows, central HVAC etc… there may still
be some level of dust that you can see.
There is nothing holding
the filters in place
- The filters are meant to rest inside the unit. Once the unit
is turned on, the force of air pulled through the machine will
create a tight seal of the filters.
I can hear revving of the
fan motor
- This is normal, especially at night when all environmental
sounds are quiet, you may hear the motor running in
repetition.
The unit is running on
high all the time.
• Clear the sensor with a vacuum cleaner, as it may be blocked or
clogged.
- Sometimes a compressed can of air may unclog the dust in the
sensor.
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