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TROUBLESHOOTING:
“ANTENNA CONNECTION FAILED”
“EL MOTOR HOME FAILURE”
“AZ MOTOR STALLED”
“EL MOTOR STALLED”
“SK MOTOR STALLED”
“STOW FAILURE
ANT NOT STOWED”
“STOW FAILURE
STOW UNKNOWN”
“AZ MOTOR RUN REVERSE”
“EL MOTOR RUN REVERSE”
“SK MOTOR RUN REVERSE”
“AZ MOTOR RUNAWAY”
“EL MOTOR RUNAWAY”
“SK MOTOR RUNAWAY”
“NO LNB VOLTAGE”
“UNKNOWN ERROR ######”
“DC MOTOR NOT FOUND”
Check the data cable connection on the back of the Trav’ler
Interface. It may not be connected properly.
Something is preventing the TRAV’LER Mount from raising as it
attempted to nd the HOME position, look for obstructions.
Something is preventing the TRAV’LER Mount from rotating,
look for obstructions. If no obvious obstruction, contact Win-
egard Technical Support 1-(800) 788-4417
Something is preventing the TRAV’LER Mount from raising or
lowering, look for obstructions. If no obvious obstruction, con-
tact Winegard Technical Support 1-(800) 788-4417
Something is preventing the TRAV’LER reector and LNBF
from rotating, look for obstructions. If no obvious obstruction,
contact Winegard Technical Support 1-(800) 788-4417
The TRAV’LER is not stowed. Do not try to move the vehicle.
Try to stow the Trav’ler again. If it fails again, check for obstruc-
tions.
Check the data cable connection on the back of the Trav’ler
Interface. It may not be connected properly.
Contact Winegard Technical Support 1-(800) 788-4417
Contact Winegard Technical Support 1-(800) 788-4417
Contact Winegard Technical Support 1-(800) 788-4417
Contact Winegard Technical Support 1-(800) 788-4417
Contact Winegard Technical Support 1-(800) 788-4417
Contact Winegard Technical Support 1-(800) 788-4417
The TRAV’LER is not seeing the required 12-18VDC needed
to power the LNBF. Check the coax connections. If these are
all connected properly Contact Winegard Technical Support
1-(800) 788-4417
Contact Winegard Technical Support
1-(800) 788-4417
Contact Winegard Technical Support
1-(800) 788-4417
7
!
!
!
Note: Weather and vehicle location can impact the ability of the TRAV’LER to locate all of the required satellites.
The Dish 1000’s 129 satellite is not available in all parts of the country and rain or snow will reduce the
strength of the 129 satellite. Winegard recommends checking with DISH Network for coverage areas.
Obstructions such as buildings or tree limbs can block the satellite signals and prevent the TRAV’LER from
successfully locating all of the satellites for Multi-Sat Mode. Make sure you have a clear view of the South-
ern sky.
POSSIBLE SOLUTION:
ERROR CODE:
OPERATION
16


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