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4. Discard the holder together with the used wax
guard.
The frequency with which wax guards should be
changed varies from one individual to another.
If you have any questions regarding your wax guard,
please contact your hearing care professional.
Important
If the wax guard fits loosely, discard it and insert
another. If the wax guard becomes dislodged from the
hearing aid while in the ear canal, please contact your
physician. Do not try to remove the wax guard from
your ear canal yourself.
4.
In case of malfunction
The following pages include some quick advice in case
you experience problems. Before contacting your hear-
ing care professional, please follow the advice below:
If the hearing aid is dead, it could be because:
The hearing aid is not turned on. Make sure the battery
is placed correctly and the battery compartment
cover is closed correctly.
The battery is dead or does not work. Insert a new bat-
tery in the hearing aid.
The sound outlet is blocked. Clean the area around the
sound outlet of the hearing aid with the small brush
or cloth provided (see page 23). If the sound outlet is
still blocked, you should change the wax guard. If
you cannot clean the sound outlet completely, you
should contact your hearing care professional. Do
not insert anything into the sound outlet as this
could damage the hearing aid.
The microphone opening is blocked. If you suspect
that earwax or dirt has migrated into the microphone
inside the hearing aid, contact your hearing care pro-
fessional. Do not insert anything into the micro-
phone opening.
15


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