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Policies, standard documentation and additional product information can be found by:
Visiting our website docs . whirlpool . eu
Using QR Code
Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identication plate.
The model information can be retrieved using the QR-Code indicated on the energy label. The label also includes
the model identier that can be used to consult the https://eprel.ec.europa.eu database portal.
TROUBLESHOOTING
What to do if... Possible reasons Solutions
The control panel is
switched o, the appliance
does not work.
The appliance could be in On/Standby
mode.
There may be an appliance power
supply problem.
Activate the appliance with the button 1.
Make sure:
there is not a power outage
the plug is properly inserted in the power socket and the mains
double-pole switch (if present) is in the correct position (i.e. allows
the appliance to be powered)
the household electrical system protection devices are ecient
the power cable is not broken.
The inside light does not
work.
The light may need replacing. Contact the Authorized service center.
The appliance could be in On/Standby
mode.
Activate the appliance with the button 1.
The temperature inside the
compartments is not low
enough.
There could be various causes (see
“Cures”).
Make sure:
the doors close properly
the appliance is not installed near a heat source
the set temperature is adequate
the circulation of air through the vents at the bottom of the
appliance is not obstructed.
The front edge of the
appliance, at the door striker
seal, is hot.
This is not a defect. It prevents
condensation from forming.
No cure is necessary.
Acoustic signal sounds. Door open alarm
It is activated when a door remains open
for a long period of time.
Close the doors of the product to deactivate the acoustic signal.
!
!Black Out alarm
It is activated in case of a prolonged
power outage causing an increase in the
freezer compartment temperature.
Note: A dierent product temperature
cannot be set until the Black Out alarm is
deactivated.
B
efore deactivating the acoustic signal, it is advisable to pay attention
to the Freezer temperature leds, corresponding to the highest
temperature reached in the freezer compartment during the black
out. Press the “Stop Alarm” button briey to deactivate the acoustic
signal. After pressing the button, the temperature led shows the set
temperatures again. If the freezer compartment has not yet reached
the optimum food preservation temperature, the freezer compartment
temperature alarm could be activated (see freezer compartment
temperature alarm). Check the food before consuming it.
!
Freezer compartment temperature
alarm
The freezer compartment temperature
alarm indicates that the compartment
temperature is not optimum. This may
happen: with rst use, after defrosting
and/or cleaning, if large amounts of
food are placed inside the freezer or
when the freezer door has not been
closed properly.
Pressing button 1 or button 6, the acoustic alarm is snoozed
* Available only on certain models
4


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Whirlpool WHC18T323 User Manual - French - 8 pages


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