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TROUBLESHOOTING GUIDE / AFTER-SALES
SERVICE
Troubleshooting Guide
If a fault occurs, before contacting our After-
Sales Service, make the following checks to
try and remedy the problem:
Drying takes too long / laundry is not dry
enough:
Was the correct programme selected?
Was the inserted laundry too wet (Washing
machine spin speed less than 800 rpm)?
Is the lint filter dirty (filter indicator lamp on)?
Does “END” and “Anti-Crease” LED’s are lights
up? - The drying cycle is terminated, the laundry can
be taken out.
T
he dryer does not operate:
(following a power failure and/or
interruption to the mains supply, always
press the Start button).
Is the plug properly inserted into the mains
electricity socket?
Is there a power failure?
Has the fuse blown?
Is the door well closed?
Has the programme been selected?
Has the start delay option been selected?
Has the
Start/Pause
button been pressed?
Lint filter indicator lamp light on:
Is the lint filter clean?
Is the vent hose blocked?
After-Sales Service
If, after carrying out the above checks the
malfunction persists or appears again, turn
the dryer off and call our After-Sales Service
(refer to guarantee).
Please specify:
The nature of the fault.
The dryer type and model.
The service code (the number after the word
Service on the adhesive rating plate) on the right-
hand side when the door is open.
Your full address and phone number.
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