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HOW TO PROCEED IF…
...you want to check the dryer yourself first: (If your machine is not functioning correctly, please check the
following points before calling the customer service – also refer to relevant chapter in the Instructions for use)
Drying takes too long /
Laundry is not dry
enough
Has the correct drying programme been selected?
Has the cycle been interrupted (door opening, full water container)?
Was the inserted laundry too wet (washing machine spin speed less
than 1000 rpm)?
Is the door filter dirty (filter indicator light on)?
Is the bottom filter dirty (for more information, refer to the Instructions
for use)?
Is the room temperature too high?
Is the “End” and “Anticrease” indicator lamp lighting up? The
drying cycle is complete and the laundry can be taken out.
If the drying result does not meet your expectation, select a more dry
programme or use the dryness adjustment option (if available) to
optimize the drying result.
The dryer does not
operate (after a power
failure, always press
the “Start (Pause)”
button)
Is the plug properly inserted into the mains electricity socket?
Is there a power failure?
Has the fuse blown?
Is the door properly closed?
Has a drying programme been selected?
Has the “Start (Pause)” button been pressed shortly after a
programme is selected? (If not, the dryer will switch off.)
Has the start delay option been selected?
Is the dryer overloaded? Please remove a part of the load.
Door filter, water
container or bottom
filter indicator lamp on
Is the door filter clean?
Is the water container empty?
Has the water container been inserted correctly?
Is the heat exchanger clean and inserted correctly?
Water droplets
underneath the dryer
Has the bottom filter been inserted correctly?
Have all lint on the bottom filter seal and the door seal been wiped
away?
Has the water container been inserted correctly?
If the direct drain connection is used, is it tight?
Is the dryer leveled?
...you want to care of and clean your dryer:
Clean the door filter at
the end of every cycle
Brush lint using a soft brush or your fingertips.
Close the filter.
Push the filter back into place.
Empty the water
container at the end of
every drying cycle
Pull the handle to remove the water container.
Empty the water container.
Replace the water container when empty by pushing it completely
back into place.
Clean the bottom filter
every fifth cycle
Clean the bottom filter under running water.
Remove all fluffs from the seals.
Clean the bottom filter housing (for further information see chapter
“Cleaning the heat exchanger” in the Instructions for use).
See the Instruction for use for further information how to clean the
bottom filter.
3


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