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If any of the faults described above persist, unplug the appliance, turn off the water tap and
contact our After-Sales Service (see next chapter).
Failure
indication
lights up
Indication
on display
(if available)
Description
Causes
Solutions
“Service”
from “F03” to “F43”
(except “F18” and
“F24”)
“Electrical module fault”
Push the “Reset” button for at least 3 seconds.
“F24” May appear for very water-soaking laundry, or if you added too
much laundry for a programme destined for small loads only.
Do
not overload the washing machine.
Push the “Reset” button for at least 3 seconds to stop the
programme. Select and start “Rinse and Spin” programme to
complete the interrupted wash programme properly.
“F02” or “FA” “Waterstop fault”
For models with big display, the red “Waterstop” symbol
will also light up in this case.
Turn the programme selector to the “Off/O” position, pull out
the mains plug and turn the water tap off. Tilt the appliance
forward carefully (a second person must help you) to allow
collected water to flow out from the bottom. Then:
Plug in the appliance again.
Turn the water tap on (if water immediately flows into the
appliance without the appliance being started, there is a failure;
turn off the tap and notify the After-Sales Service).
Select and start the desired programme again.
“F18” or “FoD” “Overfoaming”
Too much foam interrupted the wash programme. If your
washing machine has a “Dosing Aid” function, and you used it:
check if the dosing values set for the different programme
groups correspond to the dosing values recommended for the
detergents you use (see details in separate Instructions for the
“Dosing Aid”).
Select and start the “Rinse & Spin” programme.
Afterwards select and start the desired programme again,
using less detergent. See also paragraph “The machine is at a
standstill....” on first page of Troubleshooting Guide.
10


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