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KUNDENSERVICE
Bevor Sie den Kundendienst kontaktieren:
1. Versuchen Sie zuerst, anhand der Hinweise im
Abschnitt Störungsdiagnose“ das Problem selbst zu
beheben.
2. Schalten Sie das Gerät aus und danach wieder ein, um
zu prüfen, ob der Fehler weiterhin erscheint.
Sollte der Fehler nach Durchführung der oben
genannten Prüfungen weiterhin bestehen,
kontaktieren Sie bitte den Kundendienst.
Bitte machen Sie folgende Angaben:
eine kurze Beschreibung der Störung,
Die exakte Modellbezeichnung Ihres Klimageräts
Die Servicenummer (die Nummer unter dem Wort
„Service“ auf dem Service-Aufkleber seitlich oder
unten an der Inneneinheit).
Die Servicenummer finden Sie auch im Garantie-
Handbuch,
Ihre vollständige Anschrift,
Ihre Telefonnummer.
Falls eine Reparatur erforderlich ist, sollten Sie stets das
Kundendienstzentrum kontaktieren, um sicherzugehen,
dass Original-Ersatzteile verwendet werden und die
Reparatur sachgerecht ausgeführt wird.
Sie müssen den Original-Rechnungsbeleg vorlegen.
Die Nichtbeachtung dieser Vorschriften kann
die Sicherheit und Qualität des Produktes
beeinträchtigen.
22


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