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AFTER-SALES SERVICE
Before contacting After-Sales Service:
See if you can solve the problem yourself with the
help of the suggestions given in chapter
“Troubleshooting Guide“.
If after the above checks the fault persists,
contact the nearest After-sales Service.
Please give:
a brief description of the fault;
the type and exact model of the cooktop;
the service number (i.e., the number that follows
the word SERVICE on the rating plate, located
under the cooktop) The service number is also
indicated on the warranty booklet;
your full address;
your telephone number and area code.
If any repairs are required, please contact an
authorised After Sales Service
(to guarantee
that original spare parts will be used and repairs
carried out correctly).
Failure to comply with these instructions may
compromise the safety and quality of the
product.
ELECTRICAL CONNECTION
Before connecting the appliance to the electricity supply:
The appliance must be installed by a qualified technician who is
fully aware of current safety and installation regulations, which
must be observed in their entirety.
Make sure that the voltage indicated on the rating plate
corresponds to the voltage in your home.
The manufacturer declines all liability for injury to persons and
animals or damage to property resulting from failure to observe
the above regulations.
For the electrical connection use a HO5VV-F or HO5V2V2-F
type cable as indicated in the table below:
An all-pole disconnect switch with minimum contact gap
equal to or greater than 3 mm must be used to install the
hob.
Attention
: the power supply cable must be long enough to
allow the hob to be removed from the worktop and must be
positioned so as to avoid damage or overheating caused by
contact with the base.
The power supply cable must not be bent or compressed.
The installer must ensure that the correct electrical connection
has been made and that it is compliant with safety regulations.
The power supply cable must be checked regularly. If it is
damaged or needs to be replaced, the operation must be carried
out by an After Sales technician with dedicated tools.
After initial electrical connection or whenever turning the hob
ON/OFF the buzzer sounds and the symbol “- -” will be
displayed for few seconds.
Power supply voltage Conductors
(number and size)
230 V
2 X 1.0 mm
2
min.
26
17


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